HP DeskJet 2855e Wireless All-in-One Color Inkjet Printer, Scanner, Copier, Best-for-home, 3 months of Instant Ink included (588S5A)

HP DeskJet 2855e Wireless All-in-One Printer: Compact and Reliable for Everyday Use at Work
I’ve been using the HP DeskJet 2855e for a couple of weeks now, and I’m quite impressed with what it offers for a budget-friendly printer. Here’s my detailed breakdown:
Design and Build Quality
The HP DeskJet 2855e has a compact and lightweight design that easily fits on a small desk or shelf. Its clean white exterior gives it a modern, minimalist look. While it’s made mostly of plastic, the build feels sturdy enough for regular home office use.
Setup and Connectivity
Setting up the printer was a breeze! The wireless setup is straightforward using the HP Smart app, and it connected to my Wi-Fi without any issues. I was able to print from my laptop, smartphone, and even my tablet effortlessly. It also supports AirPrint, which is a plus for Apple users.
Print Quality
For a printer in this price range, the print quality is decent. Black-and-white documents come out sharp and clear. Color prints are vibrant, though not professional-grade quality. It works well for everyday tasks like printing homework, forms, or casual photos. If you’re printing high-resolution images or need professional color prints, you might want to look at higher-end models.
Performance
This printer performs well for basic tasks. It’s not the fastest, but it’s good enough for occasional use. The scan and copy functions work as expected, and having these features in one device is convenient for a home office setup. However, if you plan to print a lot, the print speed might be a bit slow for your liking.
Ink and Running Costs
HP includes 6 months of free Instant Ink with the purchase of this model, which is a fantastic deal. The Instant Ink program automatically delivers ink to your door before you run out, and it’s based on the number of pages you print, not how much ink you use. After the trial period, you’ll need to subscribe to a plan, which can be affordable depending on your printing needs. Otherwise, HP ink cartridges can be pricey, so this is something to keep in mind.
Pros:
Compact and space-saving design
Wireless connectivity with mobile printing
Easy setup with HP Smart app
Free 6 months of Instant Ink
Affordable price
Cons:
Print speed is slow, especially for large documents
Color printing quality is average
Ink cartridges can be expensive without Instant Ink subscription
Overall, the HP DeskJet 2855e is a solid choice if you’re looking for an affordable all-in-one printer for light home use. It’s easy to set up, works wirelessly with multiple devices, and includes free Instant Ink, making it a great deal for casual users. However, it’s not ideal if you need high-quality color prints or fast print speeds for heavy workloads.

Horrible customer support
Summary:
– tried, unsuccessfully, to set the printer up to print from my son’s iPhone and his laptop
– printer set-up app will not allow connecting to the university wifi as it is a public network (according to the HP agent)
– the set up app does not give an option to complete the set up with an Ethernet cable (cable NOT provided) even though the printer does have an Ethernet port – the manual specifically discourages the use of the Ethernet port as it will restrict the use of some features. Not to mention that obviously the use of an Ethernet cable only allows connecting to a computer and not a smart phone
– HP recommends on their website to use the chat option for support as it is faster. Customer support via chat is terrible in response time and support provided
– in the end, 40 min wasted on the chat – problem not resolved – stuck with a printer I cannot return as it is past the return deadline – ordered an Ethernet cable and praying it will at least let my son print from his laptop
Details:
I purchased this printer earlier this summer for my son to take to his college dorm room. He moved in yesterday and proceeded to set it up to print from his iPhone and his laptop using wifi. He is on campus in the dorms so the wifi is the one provided by the university to the students. The printer would not let us set it up saying this wifi network was not supported by the printer/hp app, to try another network or contact HP support. The printer does have an Ethernet port (cable NOT provided) but the setup app only offered the option to set up by wifi, no option to set up using an Ethernet cable. The printer manual also specifically discourages the use of an Ethernet cable and warns it will not allow access to all the printer features. They even mention that they cover the Ethernet port on the printer with a sticker to deter people from using it. And obviously you cannot connect an Ethernet cable to a smart phone. The printer does NOT come with an Ethernet cable so we could not test it. I contacted HP support via their website chat using the link provided in the error message. I had to wait 20 min before being connected to an agent. But the frustrating part was the delay in response from the agent between each single question/answer. The agent asked 2 basic questions in 2 posts – first post was to provide info to identify myself and the printer – second post was to confirm my problem statement. I answered each question immediately and had to wait at least 5 min after each answer to get his feedback. I know it was at least that long as each post on the chat is marked with the time it was sent. After 15 min of wait (in addition to the initial 20 min to be connected to an agent), he answered that the university wifi was a public network and therefore would not work. He advised to try using the hotspot from my son’s iPhone. I answered that my son’s phone carrier/plan does not allow for hotspot so that couldn’t work. I once again waited and waited for an answer and gave up. I cannot return the printer as it is past the return deadline. I ordered an Ethernet cable and hope that will work with the laptop even though the setup does not offer that option and the manual specifically says that connecting via Ethernet is not as good as it does not allow access to all the features. As for printing from the iPhone I guess that is not possible. Could not be more disappointed by the terrible customer support and lack of information in the manual!

This is the perfect printer and so user friendly. Does what is needed easily.
Set up for this printer was hard and had to have a computer pro help me get all of the wi-fi attached. But the size and toner needs are simple and installable with no problem.

Would highly recommend, quick and easy to set up, prints from my phone or laptop, if you don’t do a lot of printing and don’t want to spend a lot of money this is the best value for your dollar, print quality is good. 👍

Llego bien y rápido. Básica má impresora. Pero cumplidora.

Easy to use. Good performance 👍