Donner HUSH X Electric Guitar Kit – Featherlight Headless Guitar, Great for Travel and Practice, Mahogany Solid Body with Easy Assemble Stands, Gig Bag, All Accessories, Sunburst

Donner Customer Service Came Through After (Major) Initial Issues
-=Revised Review, with original still intact for reference:=-I initially received a guitar that stayed in tune, except for the G-string. I returned it and exchanged it for a replacement, but the same issue persisted. The G-string wouldn’t stay in tune even after one strum.I contacted customer service, who requested a video of the problem. I sent the video twice and received an email saying, “Thank you for the video, we’ll be in touch shortly.” However, two weeks passed without any further response.Frustrated, I felt like I had paid for a cool-looking stick with strings that I couldn’t play for more than a minute without issues. While the guitar came with a lot of accessories and looked great, it was ultimately unusable without proper customer support. I advised others to avoid this product and any Donner items.EDIT – 7/1/24:Donner reached out to me. They seem willing to help, and I’ll update this review shortly. I’ve temporarily increased my rating by one star to reflect this effort.EDIT 2 – 7/2/24:Customer service is actively communicating with me, but there’s still no real resolution. I’ve increased my rating by another star for their effort.EDIT 3 – 7/10/24:Donner credited me an amount I found satisfactory and sent me another guitar. This third guitar finally works well. The action is a bit high, but I can adjust it. It sounds great, and its size, case, and convenience for travel are excellent.Bottom line, I’m now satisfied with the product and the outcome.=TL/DR =Summary:1) I received two faulty guitars with the same tuning issue.2) Initial customer service was slow, but eventually, they provided a financial resolution.3) I received a satisfactory third guitar.4) Donner genuinely cares and resolved the issue, though it took some time.4) My 30-day return window was a concern, but ultimately, I’m happy with the resolution.Final Note:Thank you, Donner Customer Service. I believe we’ve finally resolved the issue.================Original Review Title:”2 Guitars Later; Still No Resolution … Customer Service Non-Existent”Original Review:The first one I got, well, it stayed in tune, all but the G-String … Ok, so I returned it, as I waited for an answer from Donner as to how to remedy the situation and my return window was running out … I opted to exchange it for a replacement one … Once again, same issue, the G-String will not stay in tune at all … And I mean, after -ONE STRUM- …I notified customer service again, who asked that I provide a video of the issue, which I’ve done TWICE now, and got an email back both times saying “Thank you for the video, we’ll be in touch shortly” … Nothing, not a single thing, and it’s another 2 weeks later …I basically paid for a cool looking “stick” with strings that I haven’t even been able to play for one full minute without major issues …Yeah, it comes with a lot of “stuff” … Yeah, it’s cool looking, and, yeah, it’s theoretically a great “idea” for a guitar … Save yourself the hassle and disappointment of merely being able to stare at a stick with no customer support behind it, and find something else … Seriously, find ANYTHING else but this (or just anything Donner in general at this point) …

Neck is smooth and silky, wonderful feel after many modern C strat necks, this one is superb. Sounded a bit low volume, but this is for any guotar till adjust action and truss rod, noone can not, even at guitar shop getting an expert guitar, just so you are not dissatisfied before hearing this rock after setup. Pickups are clear, but after I adjusted trus rod to lift strings on low end of fretboard, then lowered bridge saddles so that then the strings were not so high on the high end of fretboard, tweaked until no buzz. Then the pickups were articulate and satisfactory volume. Want louder, connect the headphone jack into your stereo aux input, or battery operated speaker. A fender micro into 1/4″ jack gives me reverb and delay I craved. I think Donner could add those twho things and make this kill all competition. The pickups need pickup springs. They have foam behind them to push them up, but turning screw will not lift them to desired height, they catch. So you would have to pull each out after adjusteling screw. Thats not very accurate or satisfying so I added a $13 set of pickup springs, worked for the humbucker and the single coil just right. The included strings sound fine but did not sparkle, so I got half rounds by addario. 10-46 being a bit thicker will also increase output, this is just one of those gutar facts of life. The strap button at the bottom of the guitar flips guitar forward. So have a tech take that out and place it under the low E tuner, problem solved. The one at the heal behind guitar will not anchor neck. Even though no neck dive, balance is good, but I want it to stay put. So attach neck end of strap by string to the headcap of guitar, and done, neck is anchored solid. Guitar tends to swing to right side still, so this is why thete are waist guitar straps being made by smart aftermarket people. But i just took a vinyl belt around waist, and locked the butt end of guitar to this belt, sewed the strap on. So now I put on neck strap, and then clip my right side belt to the strap button, now it will not shift. Find a way to sew that cheap belt onto the included strap. Otherwise, your left hand is being used to stabilize, and you wont enjoy or will have wrist fatigue or likely give up playing because the human body hates it, or turn of feeling in body and then not play music anyway lol. I just want good ergonomics.Pro: Amazing value, amazing portability, easy to hold and carry, and take with, or just get on with in living room, and can add any upgrade to absolute pro level any time later (of you play on stage or record). It still sounded great to many professional reviewers.Expect to set up, adjust straps or modify for you not based on stock whatever is provided.Cons: No cons. But I hope seller takes these suggestions also.

Ich habe diese Gitarre kürzlich gekauft und war beeindruckt von der schnellen Lieferung. Für mich war es wichtig, ein Instrument zu finden, das ich problemlos auf Reisen, insbesondere im Flugzeug, mitnehmen kann, und diese Gitarre erfüllt diesen Zweck hervorragend.Die Gitarre macht insgesamt einen guten Eindruck. Der Hals liegt angenehm in der Hand, was das Spielen sehr komfortabel macht. Bisher habe ich nichts Negatives daran auszusetzen.Allerdings würde ich Anfängern empfehlen, vielleicht ein Normales Modell in Betracht zu ziehen, um mit dem Gitarrespielen zu beginnen. Für Musiker, die eine tragbare Gitarre suchen, ist diese jedoch ideal.Alles in allem eine empfehlenswerte Anschaffung für diejenigen, die viel unterwegs sind und nicht auf das Gitarrenspiel verzichten möchten.

The guitar is very good, the tools for setup and directions are included in the instructions.9v Battery was missing from the included accessories, although the rest of the item looked new with strings etc still in their factory wrapping.